Genius bar apple

The estimated total pay for a Apple Genius is $86,941 per year in the United States area, with an average salary of $57,278 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated additional pay is $29,663 per ...4012 Westheimer Rd. Houston, TX 77027. OPEN NOW. From Business: Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar. 7. Apple Willowbrook Mall. Consumer Electronics Computer & Equipment Dealers Computers & Computer Equipment-Service & Repair.Genius Bars are usually busy. And it depends at what store. If you walk in without an appointment you might not get service as it might depend if there are cancellations or no shows. But don't count on it. The two Apple stores near me typically are very busy and fully booked with appointments.Genius Administrator (Former Employee) - Virginia - September 24, 2021. Benefits at Apple are pretty spectacular and they offer benefits for part time employees. There are a lot of great initiatives like volunteer work and inclusion and diversity. The jobs themselves in the retail stores tend to be stressful.Nov 15, 2010 · The Genius Bar inside every Apple store has become the go-to for people with a Mac or iPod/iPhone/iPad problem who don’t know where to turn. It’s great for certain issues, and not so useful for others. Here’s when you should go to the Genius Bar, and here’s when you should call a consultant like us for help. Genius Bar is great for: Internet Tips Tricks. Best Internet Tips, tricks and hacks. October 08, 2019Technically Incorrect: In Corte Madera, California, you'll find the first North American Apple store, outside of the one at company HQ Infinite Loop, that doesn't have a genius bar. Don't worry ...Beware Apple Genius Bar Employees! My Mother Approaches. WARNING: 77-year-old female may enter store. Considered armed (with iPad) and extremely frustrated. Avoid eye contact but, if engaged, approach with caution. Suspect will repeatedly insist iPad is 'broken.'. By. Greg Schwem, Contributor. Corporate comedian, Business emcee, Author, 'The ...The Genius Bar is a free service provided by Apple Inc to support the use of its products and services. It is a face-to-face tech support centre inside Apple’s retail stores, with the purpose of providing concierge-style support for customers of Apple products. Answer: The majority of the people I know from the Genius Bar started in the front of the store making sales. They transition into the workshop team and/or personal training until they are asked or requested to join the family room (Genius Bar). They will typically start only working on iOS devic...Beware Apple Genius Bar Employees! My Mother Approaches. WARNING: 77-year-old female may enter store. Considered armed (with iPad) and extremely frustrated. Avoid eye contact but, if engaged, approach with caution. Suspect will repeatedly insist iPad is 'broken.'. By. Greg Schwem, Contributor. Corporate comedian, Business emcee, Author, 'The ...To make an appointment with a Genius at an Apple Store (which is free), go to the Genius Bar page on Apple's website. This page provides details for getting help via chat, a phone call or email ...Jul 23, 2022 · Question: Q: Genius Bar. Detect AirPods Pro and replace. More Less. Posted on Jul 23, 2022 5:51 AM ... A forum where Apple customers help each other with their products. While the Genius Bar has been an iconic part of many Apple Stores, the company has adopted a different approach in the Genius Grove for its more modern retail locations. Despite cutting some headcount levels, Apple is expected to report impressive financial performance at the company's Q2 2022 earnings call on Thursday.Tap the "Find Authorized Locations" to book an appointment at the Genius Bar. Step 5 - You'll find a list of all the nearby authorized locations with the available dates. Tap the one that's convenient for you, then choose a time. Step 6 - After you picked the time, click the "Reserve" button to book your appointment.26014 Aldine Westfield Rd. Spring, TX 77373. 8.7 miles. CLOSED NOW. 2. Apple The Woodlands. Consumer Electronics Computer & Equipment Dealers Computers & Computer Equipment-Service & Repair. (1) Website.Answer: The majority of the people I know from the Genius Bar started in the front of the store making sales. They transition into the workshop team and/or personal training until they are asked or requested to join the family room (Genius Bar). They will typically start only working on iOS devic...Apr 19, 2009 · Choosing the Genius Bar option from the three provided, we chose a date, and then a time. It seems that Geniuses are extremely busy, as you can book only 15 minutes of their time at once. At first ... Jul 12, 2020 · The Genius Bar. Untried Asylum. Society & Culture. Listen on Apple Podcasts. Welcome to The Genius Bar, what are you learning today? Listen on Apple Podcasts. JUL 12, 2020. EP 1: Amazerbeta. one of the first things the guy at the genius bar did was verify that was headset was actually broken. also, since i was a walk-in, he said the next appointment he could schedule for me was in a couple of days, which i refused. after i called the apple customer service, an appointment slot just happened to open up for me if i was willing to wait another 15 minutes.Apple Store Genius Bar in Cypress, CA. About Search Results. Sort:Default. Default; Distance; Rating; Name (A - Z) Ad MarVac Electronics. Consumer Electronics Wire & Cable-Electric Switches-Electric. Website Coupons Directions More Info. 57. YEARS IN BUSINESS. 7. YEARS WITH (949) 612-3405. 2001 Harbor Blvd, Costa Mesa, CA 92627. 1.Genius Bar: The Genius Bar is a part of the Apple company’s store design that delivers on-site tech support for customers. In addition to other innovations like roaming cashier service, the Genius Bar is what helps set apart Apple stores apart from other computer retailers. More recently, enterprises have adopted the Genius Bar and have set up ... Apple has always run a similar customer support system online, but now it's easier than ever to speak with a specialist "Genius" if you're having trouble with your Apple device. "You can get help from an expert via phone, chat, email, or even Twitter," says Apple. "From setting up your device to recovering your Apple ID to ...I'd ask the genius (after you're done with their estimate process) to check the prior call notes. Ask if the phone notes should have offered mail in service to avoid the 2 hour drive. Ask if the phone notes should have offered mail in service to avoid the 2 hour drive.Why Your Help Desk Should Be More Like Apple's Genius Bar. This Arizona college IT organization took an idea from Apple to build a better relationship with its faculty and staff "customers." Help Desk Manager David Smith helps a user at Chandler-Gilbert Community College's genius bar. Photo courtesy of Chandler-Gilbert Community College.An ICC - integrated current checker- test essentially does what the technician at Apple stated. The tool will send a current flow into the device to check for responsiveness. Typically, if the test fails, you will get a result stating that the device will not turn on. A number of things can cause that result: a failed or failing logic board or ...The typical Apple Mac Genius salary is $26 per hour. Mac Genius salaries at Apple can range from $18 - $36 per hour. This estimate is based upon 912 Apple Mac Genius salary report (s) provided by employees or estimated based upon statistical methods. When factoring in bonuses and additional compensation, a Mac Genius at Apple can expect to make ...Jul 23, 2022 · Question: Q: Genius Bar. Detect AirPods Pro and replace. More Less. Posted on Jul 23, 2022 5:51 AM ... A forum where Apple customers help each other with their products. The Genius Bar. The Genius Bar is the most contentious aspect of the Apple Retail experience. It has earned much lauding, but it has also been jabbed at by popular television shows such as The Big Bang Theory. In reality, the Genius Bar is an unparalleled retail service in the tech industry. According to Gartner research vice president Van ...Jon Prosser and Sam Kohl return to the Genius Bar...or at least their physical bodies do. Their souls didn't make it this week. Still, the duo discusses new ... How Apple is getting rid of the Genius Bar [CNET] Tagged With: minimalist, apple stores, retail, genius bar. Related. right to repair Apple Putting Screen-Replacing Robots In Some Best Buy Stores;The bundle of parts for an iPhone 13 Taptic Engine replacement is $43.64 with no chance for a rebate. Taptic Engine = $38.35. Security Screw (2 Pieces) = $0.20. Universal Screw Kit = $3.30 ... myer afterpaytmobile phone activation Genius Bar: The Genius Bar is a part of the Apple company's store design that delivers on-site tech support for customers. In addition to other innovations like roaming cashier service, the Genius Bar is what helps set apart Apple stores apart from other computer retailers. More recently, enterprises have adopted the Genius Bar and have set up ...Melissa of New York, NY Verified Reviewer. Original review: July 12, 2022. I was sold a defected Iphone13. I then got in touch with T-mobile whom advised me it was still under warranty. Was asked ...Tap the "Find Authorized Locations" to book an appointment at the Genius Bar. Step 5 - You'll find a list of all the nearby authorized locations with the available dates. Tap the one that's convenient for you, then choose a time. Step 6 - After you picked the time, click the "Reserve" button to book your appointment.The Genius Bar is a place dedicated to providing technical support within Apple stores to customers having problems with the product or application. In large part because it is branded, the Genius ...Then there was a big chunk of the store that didn't appear to sell anything at all, which Ron Johnson, Apple's senior vice president, who developed the stores, called the Genius Bar. "That ...A former Apple Genius Bar worker has taken to TikTok to share various little-known tips and tricks you can use on your Apple products.. Sabrina Badin, known online as @thegeniussabb, has over ...Because Apple no longer wants to see you unless you're gonna buy something. I've been trying to make a genius bar reservation for almost 20 minutes & I've given up. Reply Helpful. Valerie Taylor75. Level 1. (4 points) Jul 24, 2017 10:50 AM in response to jkdfk. Chronically difficult to make an appointment.Find 20 listings related to Apple Store Genius Bar in South Norwalk on YP.com. See reviews, photos, directions, phone numbers and more for Apple Store Genius Bar locations in South Norwalk, CT.Apple on Friday updated its Support website to incorporate an option to schedule Genius Bar reservations for certain hardware and software issues, further filling in gaps between AppleCare's many ...Jul 19th, 2007 5:00 PM EDT. As of this writing there are 161 Apple retail stores in the U.S., 9 in the U.K., 7 in China, 4 in Canada, and 1 in Italy. They even have their own Web site. That adds ...As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and compassion. After determining whether repairs can be done or a replacement is needed, you offer solutions to quickly get users up and running ...Apr 27, 2022 · Apple has reportedly slowed down the hiring of Genius Bar positions in what is being characterized as a cost-cutting move. As reported by Bloomberg, "people with knowledge of the matter" said that the company told some stores that it would not backfill positions and also retracted some verbal job offers. In recent weeks, Apple informed some ... New York (CNN Business)If you've found yourself sprinting into an Apple Store with a coffee-drenched Mac in hand, only to find yourself in an hour-long line for the Genius Bar, you may soon be in ...Jun 27, 2018 · Tap the “See All” link. On the All Support Options screen, tap the “Bring In For Repair” option. On the following screen, you’ll see a list of nearby Apple Stores where you can make a Genius Bar appointment. The locations closest to you are listed first. You can also tap the “Map” button at the top of the screen to see nearby ... I scheduled my Genius Bar appointment for today at 2:30 p.m. I walked in to my local Apple store at 2:30 on the dot. It's a Monday, but it was still pretty busy as Apple stores usually are.‎Genius is the world's biggest collection of song lyrics, videos and crowdsourced musical knowledge. ... Today was the first day in ~two weeks that I've even been able to get to the search bar, and only then by popping in Siri and then exiting. ... Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. Apple TV Requires tvOS ...As this new vision of support emerges, one model for the future help desk is the Genius Bar from Apple's retail stores. Some companies have already had success experimenting with a Genius Bar ... niles walk in clinic When you visit Apple's online Genius Bar appointment page now, you'll be prompted to enter your Apple ID and password in order to confirm it. The reasons for this are manifold but there is an ...108. Copy. A copy of the training manual used to prepare Apple employees for work at its in-store Genius Bars shows the smooth patter and sales mindset Cupertino seeks to indoctrinate into staff. Before donning the sacred blue t-shirt and becoming a Genius Bar operative, staff must first pass through a 14 day training course teaching not only ...Jul 23, 2022 · Detect AirPods Pro and replace. More Less. Posted on Jul 23, 2022 5:51 AM The Apple Store is the best place to try all of Apple's products and find great accessories. Our Specialists will answer your questions and get you set up before you leave ... Stop by for free Today at Apple sessions and learn new skills from our Creatives. Or visit the Genius Bar to get hands-on technical support. Learn more at www.apple.com ...Dec 23, 2020 · Apple users can schedule a Apple Genius Bar appointment to address hardware or software issues. John Moore/Getty Images When you set up an Apple Genius Bar appointment, you can get face-to-face ... O Genius Bar é uma estação localizada no interior de cada Apple Store, cujo objetivo consiste em oferecer ajuda e apoio aos produtos Apple. [1] Ron Johnson, antigo Vice-Presidente de Varejo, já chegou a dizer que Genius Bar seria como o "coração e a alma das nossas lojas [lojas da Apple]". [2] Mac Geniuses são especialmente treinados e certificados para trabalhar nos Genius Bar. [3]In either case, the time has arrived for a trip to the Genius Bar. Here are a few suggestions for getting good results: 1. Bring Apple problems to Apple. Not surprisingly, the Genius Bar is best ...For getting the right support, here’s a genius idea. In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. As Ahrendts points out, retail must evolve, and I would add that customer care must evolve too. The Genius Bar which for the longest time has been the pride and joy of Apple can no longer be the first option for customer support. Apple's website encourages customers to get support via phone, chat, email, even Twitter and of course there are ... schwab mutual fundsWebsite. (520) 209-7440. 2905 E Skyline Dr. Tucson, AZ 85718. OPEN NOW. I bought iphone 4S two months ago and it stopped charging. I went to the store and after an hour long wait, a technician comes and examines and…. 2. Apple Store. Jon Prosser and Sam Kohl (fresh off a jet from Cupertino) sit down at the Genius Bar to talk iOS 16, macOS Ventura, watchOS 9, iPadOS 16 and of course the new M2 MacBook Air! This is the WWDC reaction podcast you've been waiting for. 1h 20 min. 3 JUIN 2022.Answer: The majority of the people I know from the Genius Bar started in the front of the store making sales. They transition into the workshop team and/or personal training until they are asked or requested to join the family room (Genius Bar). They will typically start only working on iOS devic...Terrible Genius Bar Experience. Not sure if this is the right place for this but I'm pretty upset about the experience I just had/am having. I'm trying to see if I'm overreacting or what. Brought my wife's 6S today after she dropped and really smashed the front screen. We have apple care, no biggie for the $99 accidental replacement we thought.Apple Genius Bar Tool (Mac Resource Inspector, MRI) and iPhone. I had an appointment with Apple Genius Bar for an iPhone's battery check-up few months ago at an official Apple Store. (before the release of the iOS version with the battery diagnostics). I remember the guy used a tool called MRI.I never knew that Apple gave out new devices for free due to a botched repair but I'm very happy with the outcome since they gave me a $4,000 computer free of charge. Edit: The MBP specs are: 2.6GHz 6‑core Intel Core i7, Turbo Boost up to 4.5GHz, with 12MB shared L3 cache. 512GB SSD 16GB of 2666MHz DDR4 onboard memory AMD Radeon Pro 5300M ...The Genius Bar is a free service provided by Apple Inc to support the use of its products and services. It is a face-to-face tech support centre inside Apple’s retail stores, with the purpose of providing concierge-style support for customers of Apple products. Then there was a big chunk of the store that didn't appear to sell anything at all, which Ron Johnson, Apple's senior vice president, who developed the stores, called the Genius Bar. "That ...Answer (1 of 8): Use any of the methods listed in other answers if you wish, but in all honesty, if you don't cancel, it will be a bit of a relief to the people at the Genius Bar.Apr 27, 2022 · Apple has reportedly slowed down the hiring of Genius Bar positions in what is being characterized as a cost-cutting move. As reported by Bloomberg, "people with knowledge of the matter" said that the company told some stores that it would not backfill positions and also retracted some verbal job offers. In recent weeks, Apple informed some ... Jul 23, 2022 · Detect AirPods Pro and replace. More Less. Posted on Jul 23, 2022 5:51 AM Jul 23, 2022 · Question: Q: Genius Bar. Detect AirPods Pro and replace. More Less. Posted on Jul 23, 2022 5:51 AM ... A forum where Apple customers help each other with their products. Apple recommended. Lawrence Finch. Level 10. (167,435 points) May 9, 2021 5:51 PM in response to gayfromredington beach. Most stores are taking genius bar appointments. See instructions here→ Genius Bar Reservation and Apple Support Options - Apple. Reply Helpful. Page 1 of 1.Melissa of New York, NY Verified Reviewer. Original review: July 12, 2022. I was sold a defected Iphone13. I then got in touch with T-mobile whom advised me it was still under warranty. Was asked ...Dec 10, 2020 · The Genius Bar with Noah and Miles Miles Duffus News 4.2 • 6 Ratings; A modern tech podcast exploring the world of apple, it’s competitors, coding, and everything ... Answer (1 of 21): No, you can get one (sometimes) when you walk into the store, with your chances decreasing as it gets later in the day. Here's a quote from another of my answers: * Book online. But do bare in mind that appointments at the larger stores or those with a large footfall are often... extension pole lowes The Genius Bar is a free service provided by Apple Inc to support the use of its products and services. It is a face-to-face tech support centre inside Apple’s retail stores, with the purpose of providing concierge-style support for customers of Apple products. Apple Genius Bar Tool (Mac Resource Inspector, MRI) and iPhone. I had an appointment with Apple Genius Bar for an iPhone's battery check-up few months ago at an official Apple Store. (before the release of the iOS version with the battery diagnostics). I remember the guy used a tool called MRI.As Ahrendts points out, retail must evolve, and I would add that customer care must evolve too. The Genius Bar which for the longest time has been the pride and joy of Apple can no longer be the first option for customer support. Apple's website encourages customers to get support via phone, chat, email, even Twitter and of course there are ...Tap the "See All" link. On the All Support Options screen, tap the "Bring In For Repair" option. On the following screen, you'll see a list of nearby Apple Stores where you can make a Genius Bar appointment. The locations closest to you are listed first. You can also tap the "Map" button at the top of the screen to see nearby ...Jul 23, 2022 · Question: Q: Genius Bar. Detect AirPods Pro and replace. More Less. Posted on Jul 23, 2022 5:51 AM ... A forum where Apple customers help each other with their products. For getting the right support, here's a genius idea. In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered.In response to dwbspb. You don't need a Genius Bar appointment for that. You can easily transfer it yourself. Connect the new Mac and the old Mac directly together with an Ethernet cable and follow the steps for Migration Assistant during Setup Assistant. You can also connect your Time Machine backup drive, and select to move data from it.Jon Prosser and Sam Kohl return to the Genius Bar...or at least their physical bodies do. Their souls didn't make it this week. Still, the duo discusses new ... Feb 24, 2015 · Apple's senior vice president of retail Angela Ahrendts is making sweeping changes in stores. Apple Apple's Genius Bar is about to get a whole lot smarter -- and maybe even faster for some. Jul 23, 2022 · Question: Q: Genius Bar. Detect AirPods Pro and replace. More Less. Posted on Jul 23, 2022 5:51 AM ... A forum where Apple customers help each other with their products. The president's personal attorney visited the Genius Bar at the downtown San Francisco store in February 2017 after he forgot his passcode and entered the wrong one 10 times, locking his ...Jon Prosser and Sam Kohl (fresh off a jet from Cupertino) sit down at the Genius Bar to talk iOS 16, macOS Ventura, watchOS 9, iPadOS 16 and of course the new M2 MacBook Air! This is the WWDC reaction podcast you've been waiting for. 1h 20 min. 3 JUIN 2022.Nov 15, 2010 · The Genius Bar inside every Apple store has become the go-to for people with a Mac or iPod/iPhone/iPad problem who don’t know where to turn. It’s great for certain issues, and not so useful for others. Here’s when you should go to the Genius Bar, and here’s when you should call a consultant like us for help. Genius Bar is great for: In regions where Apple Stores have reopened, the company is focusing on order pickup and Genius Bar support. Apple encourages customers to continue shopping online with the Apple Store app, as ...Tap the "See All" link. On the All Support Options screen, tap the "Bring In For Repair" option. On the following screen, you'll see a list of nearby Apple Stores where you can make a Genius Bar appointment. The locations closest to you are listed first. You can also tap the "Map" button at the top of the screen to see nearby ...Apple Store Genius Bar in Cypress, CA. About Search Results. Sort:Default. Default; Distance; Rating; Name (A - Z) Ad MarVac Electronics. Consumer Electronics Wire & Cable-Electric Switches-Electric. Website Coupons Directions More Info. 57. YEARS IN BUSINESS. 7. YEARS WITH (949) 612-3405. 2001 Harbor Blvd, Costa Mesa, CA 92627. 1.Contact Apple support by phone or chat, set up a repair, or make a Genius Bar appointment for iPhone, iPad, Mac and more.26014 Aldine Westfield Rd. Spring, TX 77373. 8.7 miles. CLOSED NOW. 2. Apple The Woodlands. Consumer Electronics Computer & Equipment Dealers Computers & Computer Equipment-Service & Repair. (1) Website.Genius Bars are usually busy. And it depends at what store. If you walk in without an appointment you might not get service as it might depend if there are cancellations or no shows. But don't count on it. The two Apple stores near me typically are very busy and fully booked with appointments.Mar 24, 2016 · Simply shut off your computer, and (assuming you're plugged into a power chord), hit the power button while holding Shift, Control and Option together (on the left side of the keyboard). This won ... Jon Prosser and Sam Kohl return to the Genius Bar for announcement that had to be made. The duo discusses the slew of Apple news from iPhone 14 and AR/VR headset rumors to a lengthy discussion on Siri and why voice assistants are female by default. Genius Bar: The Genius Bar is a part of the Apple company’s store design that delivers on-site tech support for customers. In addition to other innovations like roaming cashier service, the Genius Bar is what helps set apart Apple stores apart from other computer retailers. More recently, enterprises have adopted the Genius Bar and have set up ... Jun 16, 2021 · In response to dwbspb. You don't need a Genius Bar appointment for that. You can easily transfer it yourself. Connect the new Mac and the old Mac directly together with an Ethernet cable and follow the steps for Migration Assistant during Setup Assistant. You can also connect your Time Machine backup drive, and select to move data from it. target plantationmake your own hoodie Apple recommended. Lawrence Finch. Level 10. (167,435 points) May 9, 2021 5:51 PM in response to gayfromredington beach. Most stores are taking genius bar appointments. See instructions here→ Genius Bar Reservation and Apple Support Options - Apple. Reply Helpful. Page 1 of 1.Apple's Genius Bars are about to get a big makeover. Starting on March 9, help desk appointments at Apple Stores will be triaged based on the urgency of a customer's problem, according to 9to5Mac ...4305 La Jolla Village Dr. San Diego, CA 92122. OPEN NOW. From Business: Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar. 6. Apple.The first episode of Genius Bar is here...but it almost never happened. For the first time, Jon and Sam talk about how they actually hated each other for the longest. 1 Std. 9 Min. Tap the "Find Authorized Locations" to book an appointment at the Genius Bar. Step 5 - You'll find a list of all the nearby authorized locations with the available dates. Tap the one that's convenient for you, then choose a time. Step 6 - After you picked the time, click the "Reserve" button to book your appointment.So a while ago, there was a leak of the internal Mac application used at Genius Bars to create more in depth iOS device diagnostics. Now that I might need it for my phone, I can't find the software itself or any evidence of it anywhere online. It seems like Apple used it magic broom to wipe all mentions away. Which seems quite obvious.Mar 16, 2019 · Apple is still unrivalled at how easily you can bring devices in to a Genius Bar and have them repaired. Yet it's hard enough getting one Genius Bar appointment so make sure you cut down the risk ... Dec. 4, 2016 5:30 a.m. PT. 4 min read. Sarah Tew/CNET. Deep in the heart of Williamsburg, one of America's premier hipster haunts, Apple was preparing to open its very first Brooklyn retail store ...https://discord.gg/rossmanngroupLet's get Right to Repair passed! https://gofund.me/1cba2545👉 Genius bar: https://www.youtube.com/watch?v=o2_SZ4tfLns🔵 We f...Bring it to a local Apple Store near you, but first go to Apple's website and set up an appointment with an Apple Genius at the Genius Bar. They help fix any problems you are having with your iPod ...Bring it to a local Apple Store near you, but first go to Apple's website and set up an appointment with an Apple Genius at the Genius Bar. 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